HRS Talent Solutions is seeking a Customer Service Help Centre Search Coordinator. This remote role supports the help centre and records search-term trends to improve article discoverability.
You will review queries, compare them with approved articles, and note gaps for content owners while avoiding SEO or technical writing tasks.
No SEO experience is required; a background in customer service or office administration helps. Remote Canada, full-time or part-time, 26.90β28.40 CAD per hour.
Remote Help Center Search Coordinator employer: HRS Talent Solutions
HRS Talent Solutions is an exceptional employer that prioritizes employee growth and development, offering comprehensive training for the Remote Contact Records Specialist role. With a supportive work culture that values accuracy and privacy, employees enjoy the flexibility of remote work while being part of a dedicated team committed to excellence. This position not only provides meaningful work but also opens doors for career advancement within a dynamic and innovative environment.