Service Center Operation Manager in Edmonton

Howden, a Chart Industries Company, is a global engineering business focused on providing clients with industrial products that help multiple sectors improve their everyday processes. Howden’s core focus is on providing quality solutions for air and gas handling and has over a century of experience in doing so. Howden North America has acquired Compressor Products International (CPI) Service Centers in Canada & USA, now named CPI by Howden, part of Chart Industries.

Throughout the world, our customers count on us for service and solutions that keep their compressors, lubrication systems, and business running. With our thorough knowledge of compressor operation and extensive field experience gained from years of collaboration with compressor manufacturers and users, we are proud to help drive growth in the markets we serve.

Howden Canada - CPI Edmonton is currently seeking a Service Center Operations Manager to join our local team.

What Will You Do?

• Oversee the daily planning, implementation, and maintenance of the manufacturing equipment and service activities on-site to meet customer and business expectations.
• Ensure the effective use of materials, equipment, and personnel in producing quality products at minimum costs.
• Be responsible for the deployment of the continuous improvement culture at the organization to deliver on customer and business demands.

Your Day To Day Activities Will Be...

• Ensure a health and safety environment at the Service Center by working intensively with the team to implement Howden HSE procedures and standards.
• Oversee the daily management of the rebuild and manufacturing projects to meet internal and external customer specifications and Aftermarket requirements.
• Responsible for proposals related to the Service Center including parts and rebuilds, ensuring they are delivered on time to the customers and contain the required scope of supply.
• Support business development opportunities into new markets that match business objectives.
• Ensure that appropriate reporting, financial, operational controls, and KPIs are in place to measure and protect business interests.
• Effectively communicate with staff and uphold compliance on overall company policies, procedures, business issues, and other relevant information.
• Maintain effective communication with the Aftermarket team regarding project deliverables and issues, customer requirements, specifications, and product development.
• Act as contractual “middleman” between company associates and customers, ensuring timely review and approval/reconciliation of variations.
• Manage inventory to meet anticipated ordering needs of customers and meet inventory level adjustment requirements as directed.
• Actively develop talent within your department and work directly with HR on employee relations.

Your Physical Work Environment Will Require...

• Your presence on site is required.
• Day shift operations.

Your Experience Should Be...

• Bachelor's degree in business, engineering, or equivalent experience.
• 5 years of management experience in a business, manufacturing, and/or assembly environment.
• Experience as a plant manager with P&L responsibility.
• Hands-on experience implementing continuous improvement processes.
• Knowledge of manufacturing performance indicators such as productivity and efficiency.
• Understanding of manufacturing operations including production principles, inventory management, quality systems, and purchasing functions.
• Basic understanding of financial principles.
• Ability to create and maintain strong working relationships with employees.
• Strong interpersonal skills – active listener, clear and concise communicator.
• Motivational leader and effective manager.
• Ability to organize and manage multiple projects and people simultaneously.
• Knowledge of ERP/MRP systems.

Our Benefits Package...

• Day shift schedule (Monday to Friday; 40 hours per week).
• Competitive compensation.
• Comprehensive group insurance plan including medical, dental, and vision care, health account, and other benefits.
• Retirement savings plan with company contribution.
• Eligibility for annual leave begins upon hire.