Support constituents through client service, correspondence, and administrative work in the office of Ellis Ross, Member of Parliament for Skeena–Bulkley Valley.
As a Constituency Assistant, you will help operate the constituency office and serve as its first contact. The work combines communications, casework, reception, data entry, filing, and Microsoft Office use. You will work closely with the Member of Parliament while supporting community outreach.
Key Responsibilities:
- Respond to incoming constituent cases and provide information
- Support immigration, Canada Revenue, and Old Age Security files
- Draft responses to constituent emails and letters
- Answer calls and greet visitors at the office
- Provide administrative services and maintain operational flow
Requirements:
- Proficiency in English
- Post-secondary education or acceptable equivalent preparation
- Office customer service, reception, or administrative support experience
- Excellent written and oral communication with attention to detail
- Strong computer skills, including Microsoft Office experience
Bring organized communication, client service, and casework support skills to Ellis Ross's constituency office serving Skeena–Bulkley Valley.
Constituency Office Client Services Assistant in Terrace employer: House of Commons
The House of Commons Administration is an exceptional employer that values diversity and individual growth, offering a unique opportunity to make a significant impact in the realm of parliamentary democracy. With a commitment to work-life balance, a 35-hour workweek, and extensive training and development opportunities, employees can thrive in a supportive environment while shaping the future of talent management and engagement. Join us to be part of a dynamic team where your contributions are recognized and your career can flourish in a meaningful way.