Support Saanich-Gulf Islands constituents with federal services, casework, and urgent concerns as a Constituent Advocate in Elizabeth May's office.
The Constituent Advocate manages constituency cases for the Member of Parliament. You will assess needs, research solutions, and navigate agencies including Canada Revenue Agency, Immigration Canada, and Service Canada. English proficiency and strong interpersonal skills are required.
Key Responsibilities:
- Receive constituent requests and assess needs through meetings
- Open files, inform the Member, and coordinate meetings
- Resolve concerns and track communications with relevant offices
- Research issues and support special projects or events
- Assist with phones and reception duties when needed
Requirements:
- Proficiency in English
- Social work experience; post-secondary degree considered an asset
- Strong interpersonal skills and conflict resolution experience
- Familiarity with federal agencies and Saanich-Gulf Islands issues
- Microsoft Office skills and ability to respond quickly
Apply your casework, research, and communication skills while helping constituents access essential federal services.
Constituent Advocate Federal Services employer: House of Commons
The House of Commons Administration is an exceptional employer that values diversity and individual growth, offering a unique opportunity to make a significant impact in the realm of parliamentary democracy. With a commitment to work-life balance, a 35-hour workweek, and extensive training and development opportunities, employees can thrive in a supportive environment while shaping the future of talent management and engagement. Join us to be part of a dynamic team where your contributions are recognized and your career can flourish in a meaningful way.
