At a Glance
- Tasks: Help constituents navigate federal services and resolve important issues.
- Company: Join Elizabeth May's team, dedicated to serving the Saanich-Gulf Islands community.
- Benefits: Enjoy generous paid time off, medical and dental benefits, and a flexible work environment.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while working in a supportive and professional team.
- Qualifications: Experience in social work and strong interpersonal skills are essential.
The predicted salary is between 47250 - 57750 $ per year.
- Language Requirements: Proficiency in English
- Outcome: Regular
Job Description
The office of Elizabeth May, Member of Parliament for Saanich-Gulf Islands is currently seeking a qualified candidate to fill the Constituent Advocate position.
- Primary focus is managing and solving constituency cases:
- Receives request from Constituent and follow up with an in-person meeting to assess needs;
- Sets up a file for Constituent and inform Member (potentially set up meeting time for member and Constituent);
- Takes action on Constituent concerns;
- Track and document all communications related to the file (with Constituent, Minister offices and with Service Canada);
- Keeps Constituent up to date on developments. - Performs research as needed by Member and for the purpose of resolving constituency concerns/issues.
- Assists Member as needed for special projects (events).
- Assists with phones and reception duties if needed.
About the role
The Constituent Advocates have a primary responsibility to support and assist Constituents with access to federal services such as Canada Revenue Agency, Immigration Canada, Service Canada (re: Employment, Federal Funding)
Top reasons to apply
Join Elizabeth May’s team if you enjoy helping people.
Constituents require help navigating federal bureaucracy with important personal matters, often time sensitive.
The work is rewarding and meaningful.
The team is professional and experienced.
We offer generous paid time off and provide a flexible and supportive work environment.
Medical and Dental benefits included.
- Generous paid time off
- Flexible and supportive work environment
- Medical and Dental benefits included
Qualifications
- Experience in field of social work. A post-secondary degree in social work will be an asset.
- Strong interpersonal skills, experience working with clients to settle conflicts.
- Familiarity in navigating Federal agencies such as Revenue Canada, Immigration Canada, Service Canada.
- Familiarity with local issues of the Saanich-Gulf Island, Vancouver Island.
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
- Ability to handle, and to conform to changes in casework; respond quickly to urgent cases. A strong sense of urgency.
- Capable of working under pressure in a fast-paced environment.
- Good computer skills in Microsoft Office, CRM software experience is not required but will be an asset.
- Additional Information
Members of Parliament are individual employers who are responsible for recruiting, hiring and managing the employees who help them carry out their parliamentary duties.
Operational requirements vary from one MP's office to another.
If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at HOCCareers-Carrieres CDC@parl. gc. ca .
We thank all candidates for their application. Only selected candidates will be contacted for next steps.
This posting will remain advertised until all business requirements are met. Applicants who meet the qualifications may be contacted for further assessment at any time.
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Constituent Advocate in Sidney employer: House of Commons (Canada) / Chambre des communes (Canada)
L'Administration de la Chambre des communes est un employeur exceptionnel qui valorise la diversité et l'inclusion, offrant un environnement de travail collaboratif où chaque employé peut s'épanouir. Avec des opportunités de formation continue, une semaine de travail de 35 heures et un minimum de quatre semaines de vacances, nous nous engageons à favoriser un équilibre sain entre vie professionnelle et personnelle. En tant que directeur·rice, Gestion des talents et de la mobilisation, vous aurez l'occasion de jouer un rôle clé dans le développement des capacités organisationnelles tout en bénéficiant d'une carrière enrichissante au sein d'une institution qui soutient la démocratie parlementaire.
Contact Details:
House of Commons (Canada) / Chambre des communes (Canada) Recruitment Team
