Coordinate field electricians from Houle's Burnaby office using organized dispatching and clear customer communication. Manage service requests while keeping daily operations on schedule.
Houle is recruiting a Service Dispatcher for its Service Division. This organized, resourceful role connects clients, site contacts, and field electricians through service coordination. You will assess requests, schedule technicians, manage work orders, and support accurate billing and reporting.
Key Responsibilities:
- Respond to customer inquiries by phone and email
- Assess service requests and gather relevant information
- Prioritize requests and dispatch service technicians
- Create work orders and support timely invoicing
- Monitor reports and customer documentation for compliance
Requirements:
- High School Diploma or equivalent
- Three or more years coordinating technician schedules
- Experience tracking, billing, and reporting
- Excellent Microsoft Word, Outlook, and Excel skills
- Superior written and verbal English communication skills
Bring service coordination, dispatching, customer support, and documentation skills to Houle's Service Division in Burnaby.
Service Dispatcher Burnaby employer: Houle Electric Canada
Houle Electric Canada is an exceptional employer located in the beautiful city of Victoria, offering a dynamic work culture that prioritizes safety and collaboration. As a leader in the electrical contracting industry, we provide our employees with ample growth opportunities and the chance to work on diverse projects, ensuring a rewarding career path. Join us to be part of a team that values quality outcomes and fosters professional development in a supportive environment.
