Director, Business Solutions in Toronto

Horizon Media, founded in 1989, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service. Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain's New York Business and Los Angeles Business Journal.

At Horizon, we understand the value that different perspectives can bring to our clients and culture; DEI is our DNA. We strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together. Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

What You'll Do

• 45% - Strategic Planning & Leadership
  • Guide the team in translating client goals into strategic media solutions that grow our client's brands and ensure strategic consistency across all elements of plan development and implementation, ensuring a fully integrated approach.
  • Collaborate with the VP and SVP on strategic marketing approach, leading the translation of client goals with the Business Solutions team, activation teams, consumer insights teams and media partners.
  • Ensure team is following internal and external processes and cadences for streamlined and timely workflow.
  • Oversee final reporting analysis of campaigns alongside other internal teams, ensuring data is accurate, presenting findings to client.
  • Build and oversee strategic framework for all plans and lead presentations.
  • Lead the team’s understanding of client's business and uncovering of motivations/needs.
• 30% - Client Relationship Development
  • Maintain positive rapport and champions trust with the client.
  • Lead team in producing insights from Horizon resources/tools to collaborate with partner and creative agencies to offer clients holistic business solutions.
  • Anticipate client requests, guide team in troubleshooting and problem solving with internal resources to proactively provide solutions.
  • Act as client's "go-to", having a voice in meetings and providing POVs.
• 15% - Team Management & Supervision
  • With leadership and support from senior leaders, manage the day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables.
  • Ensure client deliverables are completed in a timely matter, understanding team’s bandwidth.
  • Provide ongoing, real-time, performance feedback to ensure continued team growth.
  • Proactively provide team opportunities for career growth (i.e. Horizon training programs).
  • Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills.
  • Conduct team members’ performance reviews, coaching to maximize success.
  • Promote the work of both junior and senior team members, set a positive team environment.
  • Participate in the interview process for junior team members.
• 10% - Relationship Management
  • Develop and maintain relationships with key leaders across various Horizon departments, in order to collaborate and lead conversations for your client business solutions.
  • Responsible for leading client meetings and presentations.

Who You Are

• A strong writer, presenter and communicator; able to confidently present and sell through ideas both internally and to clients.
• A strong team leader with people management skills.
• Comfortable providing and receiving constructive feedback.
• A problem solver with the ability to develop creative solutions.
• Nimble and flexible with ability to oversee multiple deliverables and client requests.
• A supporter of and advocate for diversity, equity and inclusion.

Preferred Skills & Experience

• 7+ years of experience in media planning and strategy.
• Strong understanding of marketing principles, analytics and media trends.
• Strong leadership skills and experience developing media professionals, ability to manage a team.
• Experience in a client relationship management role.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and media research/reporting resources.

Certificates, Licenses and Registrations

There are no requirements for certificates, licenses and registrations.

Physical Activity and Work Environment

There are no requirements for physical activity and work environment.

Disclosures: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract of employment and are subject to change at the discretion of the employer. In our recruitment process, we may use AI-powered tools to help identify potential candidates for this role. Applicants with disabilities who may need a reasonable accommodation during the interview/hiring process should email the following: taleadership@horizonmedia.com.

Salary Range: 120,000.00 CAD - 150,000.00 CAD.

Want to know what makes Horizon a great place to work? At Horizon, business is personal - and that means connecting with what matters. Horizon is powered by one of the industry's most celebrated and inclusive workplace cultures. We believe in the talent of our people and the power of personal, with our passion and commitment to excellence driving our success.