Customer Service Representative at Hood Packaging in Calgary

Customer Service Representative at Hood Packaging in Calgary

Calgary Full-Time On-site
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Join Hood Packaging Corporation as a Customer Service Representative in Calgary, Alberta, where you will play a pivotal role in enhancing customer satisfaction. This full-time position focuses on order management and effective communication.

As a key member of the Plant Services team, you will handle major and LTL accounts while reporting directly to the Plant Services Manager. Your responsibilities will include preparing quotes, verifying orders, and training team members to ensure efficiency in operations and customer interactions.

Key Responsibilities:

  • Prepare pricing and order management workflow
  • Input and schedule customer orders accurately
  • Assist with order prioritization in coordination with Sales
  • Review and process shipping documents before invoicing
  • Monitor inventory levels and update production plans

Requirements:

  • 3 years customer service experience or relevant degree
  • Strong communication and interpersonal skills
  • Proficient in MS Office, particularly Excel
  • Proven ability to manage complex tasks
  • Familiarity with safety and quality procedures

Enhance your career with your customer service skills at Hood Packaging Corporation in Calgary.

Customer Service Representative at Hood Packaging in Calgary employer: Hood Packaging Corporation

Hood Packaging Corporation is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a focus on safety and quality, the company offers comprehensive benefits and opportunities for professional growth, particularly in the dynamic field of robotics. Working in Canada, you'll be part of a dedicated team that prioritizes employee well-being and development, making it a rewarding place to advance your career as a Maintenance Mechanic.

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Contact Details:

Hood Packaging Corporation Recruitment Team