At a Glance
- Tasks: Lead customer support operations and drive SPOT growth in a hybrid work environment.
- Company: Join Honeywell, a leader in innovative technology and customer service.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on innovation and career advancement.
- Why this job: Make a real difference by improving customer outcomes and driving digital initiatives.
- Qualifications: Experience in customer support management and proficiency in Salesforce and CPQ.
The predicted salary is between 82800 - 101200 $ per year.
Honeywell is seeking a Customer Support Management Professional to lead service operations from Lachine, QC or Burnaby, BC on a hybrid basis.
You will drive SPOT growth, supervise quotes, delivery, billing and reporting for Reactive Quoted Work, and collaborate with Field Service, Sales and billing teams to improve customer outcomes.
You will manage quotes lifecycle, schedule, procurement, and data quality in Salesforce and CPQ, while promoting CPQ adoption and digitization initiatives.
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Senior Customer Support & SPOT Operations Lead – Hybrid in Montréal employer: Honeywell
Honeywell is an exceptional employer, offering a dynamic work environment at its P3 site in Brampton, ON, where you can lead and inspire a dedicated team in facilities management within the healthcare sector. With a strong emphasis on employee growth, competitive benefits, and a culture that values safety and compliance, Honeywell provides unique opportunities for professional development while ensuring that you play a vital role in enhancing the operational efficiency of essential services. Join us to make a meaningful impact in a supportive and innovative workplace.
