Lead Field Service Management Role

Lead Field Service Management Role

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team of technicians to deliver top-notch customer service and operational efficiency.
  • Company: Join Honeywell, a leader in innovative technology and service solutions.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Other info: Opportunity to work in a collaborative team and drive continuous improvement.
  • Why this job: Make a real impact by enhancing service delivery and customer satisfaction.
  • Qualifications: Post-secondary education in engineering or business with supervisory experience.

The predicted salary is between 63000 - 77000 $ per year.

Join Honeywell as a Lead Field Service Supervisor in Ottawa, Ontario, where you will manage a team dedicated to providing exceptional customer service and operational efficiency.

This pivotal role involves supervising up to 20 technicians, ensuring outstanding operations and customer satisfaction.

You will also drive continuous improvement initiatives while collaborating across various teams.

Your technical and managerial expertise will greatly influence service delivery standards.

Key

Responsibilities

  • Supervise field service technicians and meet operational objectives
  • Optimize resources and plan work assignments
  • Monitor service KPIs and backlog performance
  • Provide support for complex service issues
  • Build customer relationships and enhance service delivery

Requirements

  • Post-secondary education in engineering or business
  • 5+ years in HVAC or related industries
  • 2+ years in supervisory roles
  • Ability to secure Secret Level Clearance
  • Valid G Driver's license required

Lead your team at Honeywell to achieve operational excellence and high customer satisfaction. #J-18808-Ljbffr

Lead Field Service Management Role employer: Honeywell Technologies

Honeywell is an exceptional employer that fosters a dynamic work culture in Toronto, offering a hybrid working model that promotes flexibility and work-life balance. Employees benefit from comprehensive growth opportunities, including professional development and collaboration with finance leaders on impactful global initiatives. With a commitment to innovation and compliance, Honeywell provides a rewarding environment for those looking to make a significant impact in the field of tax strategy.

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Contact Details:

Honeywell Technologies Recruitment Team

We think you need these skills to ace Lead Field Service Management Role

Team Management
Customer Service
Operational Efficiency
Continuous Improvement
Resource Optimization
Work Assignment Planning
Service KPI Monitoring