Drive excellence in warranty processing as a Bilingual Warranty Claims Specialist at Honda from your remote workspace. This full-time position emphasizes your bilingual abilities to provide swift support for dealers and ensure compliance with warranty policies.
As you support the Dealer Network, your role involves reviewing warranty claims submitted for accuracy and completeness. With effective communication skills in both French and English, you'll maintain relationships with internal partners and dealers to facilitate smooth claim operations. Your call center experience will help you meet service-level expectations while delivering exceptional service.
Key Responsibilities:
- Respond to incoming warranty claim questions from dealers
- Review and authorize warranty claims according to Honda policies
- Update warranty records and handle operational procedures
- Complete training and performance documentation
- Support additional warranty administration tasks
Requirements:
- Must be bilingual in French and English
- Minimum of 1 year in a call center role
- Customer service experience is beneficial
- Strong communication and interpersonal skills
- Relevant post-secondary education required
Position yourself at the forefront of warranty claims and enhance dealer relationships within Honda.
Bilingual Remote Warranty Claims Role in Markham employer: Honda Canada Inc.
Honda Canada Inc. is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of automotive communications. With a strong emphasis on employee growth, the company offers comprehensive training and development opportunities, ensuring that team members can thrive in their roles while contributing to impactful brand strategies. Located in Markham, Ontario, employees enjoy a hybrid work model that promotes work-life balance, alongside competitive salaries and a commitment to inclusivity and accessibility.
