Build trusted client relationships as a Client Care Manager with Home Instead, using care coordination and consultative sales skills. Support older adults at home.
Pacific Senior Solutions Inc d/b/a Home Instead seeks a service-oriented professional to advocate for clients and families. You will coordinate personalized care, assess needs, develop service plans, and maintain quality standards. The position combines relationship-building, problem-solving, sales ability, and operational coordination.
Key Responsibilities:
- Serve as primary contact for clients and families
- Conduct Care Consultations and create customized care plans
- Coordinate client, Care Pro, scheduler, and care team activities
- Conduct quality assurance visits and update documentation
- Address concerns through empathetic, proactive problem-solving
Requirements:
- Client services, healthcare, senior care, social work, or coordination experience preferred
- College degree in a related field preferred
- Microsoft Office and client management software proficiency preferred
- Valid driver's license and reliable transportation
- Evening or weekend availability as needed
Bring empathy, communication, organization, and sales ability to personalized senior care coordination with Home Instead clients and families.
Client Care Manager Home Instead in Burnaby employer: Home Instead
Home Instead is an exceptional employer that prioritizes collaboration, compassion, and professional growth in a welcoming office environment located in scenic Vancouver. As a Client Care Coordinator, you will enjoy a competitive salary of $60,000 annually, comprehensive health benefits, and flexible work schedules, all while making a meaningful impact in the lives of older adults and their families. Join a supportive team that values relationship-building and offers hands-on support to help you thrive in your career.
