Lead multi-site operations across Western Canada with financial performance, coaching, and guest service accountability. Calgary, Alberta is the ideal base, with frequent travel required. Splitsville Entertainment seeks a Regional Support Manager to guide Centre Managers and their teams. You will connect bowling centres with Support and Leadership teams while advancing collaboration, growth, and company values. The work includes commercial metrics, business plans, and operational alignment. Key Responsibilities:
Drive regional revenue, expense, and profitability performance Review monthly P&L results and implement corrective actions Evaluate centres using KPIs, audits, and business plans Promote guest service through mystery shops and feedback Recruit, coach, and develop Centre Management teams Requirements:
Five to seven years of multi-site operational experience Hospitality, entertainment, or high-volume food and beverage background Strong leadership and coaching abilities Microsoft Office proficiency and POS familiarity Valid driver’s license and reliable transportation Apply regional leadership, financial oversight, coaching, and guest service expertise across Splitsville Entertainment’s Western Canada centres.
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Regional Operations Manager Western Canada in Calgary employer: Hollywood Bowl Group
Hollywood Bowl Group offers a vibrant and engaging work environment where employees can thrive in fast-paced settings. The company invests in its staff through comprehensive training programs, competitive benefits, and opportunities for career advancement. With perks like discounts on food and bowling, as well as mental health support, it fosters a supportive culture that values employee well-being.
