At a Glance
- Tasks: Monitor and improve collision repair processes while training teams across Canada.
- Company: Join Boyd Autobody & Glass, a leader in the collision repair industry.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with travel and growth opportunities in a supportive environment.
- Why this job: Make a real impact by enhancing repair facility performance and customer satisfaction.
- Qualifications: Post-secondary education and two years of collision repair experience required.
The predicted salary is between 49500 - 60500 $ per year.
Monitor collision repair processes and internal audits with Boyd Autobody & Glass across assigned Western and Central Canada markets. Travel one week monthly.
The Process Trainer reviews, coaches, and reports on repair facility adherence to business practices and daily performance.
This work supports WOW Operating Way execution, business controls, and training for Customer Service Representatives and Parts Personnel.
The role also supports leadership with audits, corrective action plans, and process implementation.
Key Responsibilities
- Conduct internal audits on processes and business controls
- Train teams on Boyd's WOW Operating Way
- Develop coaching plans with General and Market Managers
- Present performance information to market leadership
- Monitor customer updates and follow-up call lists
Requirements
- Post-secondary education or equivalent
- Minimum two years' collision repair experience or similar
- Knowledge of MIS, DOMO, and Boyd University Training
- Understanding of insurance Direct Repair Programs
- Valid driver's license and willingness to travel
Apply process auditing, coaching, and administrative expertise to strengthen Boyd Autobody & Glass repair facility performance.
Collision Repair Process Trainer in Ottawa employer: Holdings LLC
At Assured Automotive, we pride ourselves on being an exceptional employer that prioritizes your growth and success. With competitive pay, comprehensive benefits, and a commitment to ongoing training, we create a professional atmosphere where you can thrive in the collision repair industry. Join our dynamic team in Brampton-South, where your contributions are valued, and career advancement opportunities abound.
