Deliver friendly customer service at Assured Automotive while scheduling collision repairs and managing insurance assignments with accuracy. This customer-facing role supports phone, email, and in-person service.
As a Customer Service Representative with Assured Automotive, you will support collision repair operations within The Boyd Group. The position combines appointment scheduling, repair documentation, insurance processing, and customer communication. You will use repair management systems, ASE, Google platform, and Microsoft Office while applying continuous learning to maintain work quality and positive NPS.
Key Responsibilities:
- Provide friendly service by phone, email, and in person
- Schedule vehicle repair appointments using the repair management system
- Process insurance assignments promptly and accurately
- Prepare repair orders with proper documentation
- Record customer and insurance communication using ASE
Requirements:
- High School Diploma
- Minimum one year customer service experience
- Automotive industry experience is ideal
- Strong Google platform and Microsoft Office knowledge
- Valid driver's license required
Bring customer communication, scheduling, documentation, and automotive service skills to Assured Automotive's collision repair team.
Automotive Customer Service Representative in Milton employer: Holdings LLC
At Assured Automotive, we pride ourselves on being an exceptional employer that prioritizes your growth and success. With competitive pay, comprehensive benefits, and a commitment to ongoing training, we create a professional atmosphere where you can thrive in the collision repair industry. Join our dynamic team in Brampton-South, where your contributions are valued, and career advancement opportunities abound.
