Automotive customer service and administrative skills support Assured Automotive customers in person and by phone. This role offers $21–$27 hourly compensation.
As a Customer Service Administrator, you will support collision repair operations through customer communication, rental coordination, towing arrangements, and repair order accuracy. The position requires at least one year of similar customer service experience and a high school diploma or equivalent. Strong Google platform and Microsoft Office knowledge supports daily administration. Attention to detail, effective communication, and multitasking are essential for maintaining work quality and positive NPS results.
Key Responsibilities:
- Greet customers positively in person and by phone
- Confirm rental vehicle reservations and towing requests
- Communicate updates with customers and insurance personnel
- Follow up on assignments and confirm customer appointments
- Reconcile repair orders and manage accounts receivable
Requirements:
- High school diploma or equivalent
- At least one year of similar customer service experience
- Effective verbal and written communication skills
- Google platform and Microsoft Office knowledge
- Valid driver's license and strong attention to detail
Apply customer service, communication, and administrative accuracy to support Assured Automotive repair operations and customer experiences.
Automotive Customer Service Administrator in Chelmsford employer: Holdings LLC
At Assured Automotive, we pride ourselves on being an exceptional employer that prioritizes your growth and success. With competitive pay, comprehensive benefits, and a commitment to ongoing training, we create a professional atmosphere where you can thrive in the collision repair industry. Join our dynamic team in Brampton-South, where your contributions are valued, and career advancement opportunities abound.
