At a Glance
- Tasks: Drive customer engagement and enhance the loyalty programme experience.
- Company: Join The Hong Kong Jockey Club, a leader in customer loyalty.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborative team atmosphere with a focus on innovation.
- Why this job: Make a real impact on customer experiences and rewards.
- Qualifications: Bachelor’s degree and 3 years in loyalty programmes required.
The predicted salary is between 47250 - 57750 $ per year.
Drive customer engagement as a Loyalty Programme Officer at The Hong Kong Jockey Club. Support the planning and execution of an attractive Earn & Burn experience.
In this role, you will manage the Loyalty Programme by monitoring trends in redemption and customer preferences.
Your focus will be on enhancing the reward catalogue and ensuring it meets member needs while aligning with the Club’s business goals.
Collaborating closely with vendors and internal teams, you will launch new rewards and communications to promote customer involvement.
Key
Responsibilities
- Monitor customer reward redemption trends and recommend enhancements
- Coordinate sourcing with vendors and procurement team
- Maintain a diverse and attractive reward catalogue
- Collaborate on launching new redemption opportunities
- Track reward budget utilization and prepare reports
Requirements
- Bachelor’s degree in any discipline
- Minimum of 3 years' experience in loyalty programmes
- Experience in vendor management and reward sourcing
- Proven analytical skills for budget and trends
- Strong communication skills for stakeholder coordination
Contribute your expertise in loyalty programmes to enhance customer experience at The Hong Kong Jockey Club. #J-18808-Ljbffr
Loyalty Programme Officer in Winnipeg employer: Hkjcfootball
The Hong Kong Jockey Club is an exceptional employer that fosters a dynamic and collaborative work culture, making it an ideal place for professionals seeking to make a significant impact in strategic management. With a commitment to employee growth, the Club offers extensive development opportunities and encourages innovative thinking, all while being situated in the vibrant city of Hong Kong, which provides a unique blend of cultural experiences and professional networking. Join us to lead transformative projects and connect with key stakeholders in a role that promises both challenge and reward.
