Key Account Manager

Is this the right Key Account Manager role for you?

Industry: Supply Chain Automation / Parcel and Mail Sortation / Material Handling / Systems Integration / Machinery Manufacturing

Salary and Bonus: Annual incentive bonus: 50% of base, paid out annually. OTE: $162,000–$225,000.

Benefits: Health, dental and vision. RRSP plus DPSP with employer contribution. Laptop and phone.

Location: Canada-wide. Remote is fine, Quebec included. The GTA is a strong plus: it holds the densest customer base. Up to 50% travel across Canada, with trips to the US for training and the major trade shows.

The Needs: A global automation leader is building its Canadian business from the ground up. There is one seat like this in the country, and it's yours. They need a seasoned, bilingual key account leader who can own the country's biggest parcel accounts and open new ones. This is not a quota-chasing desk job. It's a long game, played with a lot of money on the table.

Details on the Role: You own a handful of named national accounts in express parcel. They include some of the largest parcel operators in Canada. That base brings in a few million a year in service agreements and steady project work. You also hunt: national carriers, 3PLs, warehousing, grocers and bottlers. You report directly to the leader of the Canadian business. Your day-to-day will look something like this:

• Walk warehouse floors with operations teams to understand their pain before anyone mentions a solution.
• Build consulting scopes and change plans, then help the client write the RFP.
• Quarterback engineering, legal, technical and delivery teams through 9–16 month pursuits.
• Close transformational projects worth $10M–$50M, then grow the account through support agreements and upgrades.
• Present to VPs and the C-suite in English and French.

You are measured on order intake and account profitability. You have a deep bench behind you. You own the relationship.

What's in it for You: A first-and-only seat in a country the company has decided to bet on. You won't inherit a mess. You'll help design the playbook. You get the backing of a global technology group with roughly 13,000 people. Your deals are career-defining: one win can be the reference story for the next decade.

What They Need: Maturity, patience and the backbone to stay in a deal for 18 months. Things go wrong on projects this size. They need someone who stays calm, solves it and keeps moving. Specifically, they're looking for:

• 8+ years in enterprise B2B sales or key account management in automation, intralogistics, material handling or industrial technology.
• A track record closing large, integrated, multi-million-dollar solution deals: sortation, AS/RS, conveyors, robotics, AMRs or the software that runs them.
• Full professional fluency in French and English. You negotiate in both. Non-negotiable.
• Real comfort with the RFP process, ideally from the side that helps write it.
• Credibility on the warehouse floor and in the boardroom, often on the same day.
• An entrepreneurial self-starter who works independently and doesn't need hand-holding.
• An engineering, business or supply chain degree is an asset. An MBA is a bonus.