Elevate guest experiences as the Assistant Executive Lounge Manager at Hilton, where you'll lead a dedicated team and deliver exceptional service. This full-time position focuses on personalized service and operational excellence.
As a pivotal part of Hilton's team, you will oversee the Executive Lounge operations, ensuring that Diamond Members and their guests enjoy curated and memorable experiences. Your leadership skills will shine as you train and develop team members, manage schedules, and maintain top-tier service standards. Your contributions will directly impact guest satisfaction and operational outcomes.
Key Responsibilities:
- Recruit, train, and coach Executive Lounge team members
- Deliver personalized service to Diamond Members and eligible guests
- Oversee daily lounge operations and meet service standards
- Manage scheduling, budgets, and departmental operations
- Ensure compliance with health, safety, and brand standards
Requirements:
- Degree in Hotel Management or equivalent
- Minimum 2 years in hospitality or Food & Beverage management
- Strong leadership and communication skills
- Passion for guest service and operational excellence
- Smart Serve certification is mandatory
Utilize your expertise in guest service and team leadership to elevate the Hilton experience.
Assistant Lounge Manager at Hilton in Toronto employer: Hilton
Hilton Québec is an exceptional employer that prioritizes the well-being of its team members, offering a competitive salary of $30.73/hour and a supportive work environment. With a strong focus on employee growth, comprehensive benefits, and unique travel perks through the Go Hilton program, Hilton fosters a culture of recognition and inclusivity, making it a fantastic place to build a rewarding career in the hospitality industry.
