At a Glance
- Tasks: Support Agile and DevSecOps teams with operational workflows and customer inquiries.
- Company: Join a leading design services company in tech and innovation.
- Benefits: Inclusive culture, competitive salary, and opportunities for professional growth.
- Other info: Great career advancement opportunities in a collaborative setting.
- Why this job: Be part of a dynamic team pushing boundaries in technology.
- Qualifications: Experience in Agile environments and strong communication skills.
The predicted salary is between 49500 - 60500 $ per year.
At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do.
Be part of a design services company that is amongst the companies that lead the world in technology and innovation.
We are seeking a highly organized and proactive Operation Support Specialist to join our team in Ottawa.
The ideal candidate will bring strong communication skills, hands‑on experience supporting software development teams, and the ability to work effectively in a customer‑facing environment.
This role supports Agile and Dev Sec Ops delivery teams and contributes to smooth operational workflows across the project lifecycle.
Responsibilities
- Provide day‑to‑day operational support to Agile and Dev Sec Ops teams.
- Coordinate with internal stakeholders, technical teams, and clients to ensure efficient workflow and issue resolution.
- Support sprint activities, documentation, tracking, and reporting.
- Assist with process improvements, team coordination, and operational planning.
- Act as a point of contact for customer inquiries, updates, and support needs.
- Maintain clear communication across teams to ensure alignment and timely delivery.
Qualifications
- Agile software development and Dev Sec Ops environments.
- Working as part of a software development team, supporting technical and operational activities.
- Customer‑facing roles, providing support, communication, or service delivery.
- Nice to Have
- Experience with project coordination or operations support in government or enterprise environments.
- Familiarity with Agile tools (e. g., Jira, Azure Dev Ops).
- Understanding of IT service management or support processes.
High Tech Genesis Inc. is an Equal Opportunity Employer committed to building inclusive teams where diverse perspectives drive innovation.
We support an accessible recruitment process and are happy to provide accommodation upon request.
Applicants must be legally authorized to work in Canada, and resumes should be submitted in Microsoft Word format.
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Operation Support Specialist in Ottawa employer: High Tech Genesis
High Tech Genesis is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Lead FPGA Engineer to thrive. With a focus on cutting-edge technology development in Canada, employees benefit from hands-on experience, strong support for professional growth, and the opportunity to work alongside talented teams dedicated to turning ambitious projects into reality. The company values its employees by providing a dynamic work environment that encourages creativity and problem-solving, ensuring that every team member can make a meaningful impact.
