Join HTG in Ottawa as a Customer-Focused Operations Support Specialist, where your communication and support skills will enhance Agile and DevSecOps teams. Be part of a forward-thinking company.
This role offers an opportunity to support software development teams by coordinating day-to-day operational functions. You will play a crucial part in ensuring efficient workflows, enhancing team alignment, and supporting customer inquiries. Your proactive approach will be key to managing process improvements and project documentation.
Key Responsibilities:
- Provide operational assistance to Agile and DevSecOps teams
- Coordinate with stakeholders and clients for workflow efficiency
- Document and track sprint activities and progress
- Assist with team coordination and operational planning
- Serve as the contact point for customer support needs
Requirements:
- Experience in Agile software and DevSecOps environments
- Proven skills in supporting technical operations
- Customer-facing experience in service or support roles
- Familiarity with Agile tools like Jira or Azure DevOps
- Strong organizational and communication skills
Advance your career in operations support while contributing to HTG's innovative projects in Ottawa.
Customer-Focused Operations Support Specialist employer: High Tech Genesis
High Tech Genesis is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Lead FPGA Engineer to thrive. With a focus on cutting-edge technology development in Canada, employees benefit from hands-on experience, strong support for professional growth, and the opportunity to work alongside talented teams dedicated to turning ambitious projects into reality. The company values its employees by providing a dynamic work environment that encourages creativity and problem-solving, ensuring that every team member can make a meaningful impact.
