Resolve complex HPC software issues with HPE Slingshot expertise in a hybrid Engineering Resolution Engineer position, averaging two office days weekly. Support Level 3 customers across enterprise environments. Hewlett Packard Enterprise seeks an Engineering Resolution Engineer with typically six to ten years of experience. You will analyze, reproduce, isolate, and resolve Slingshot Software issues. The work includes Linux diagnostics, HPC networking, system upgrades, and customer communication through closure. Key Responsibilities:
Lead customer troubleshooting meetings and system testing Analyze software issues and provide final resolutions or workarounds Resolve issues involving Slingshot Software Manage escalations and document technically sound issue details Guide less-experienced staff members Requirements:
Bachelor's or Master's degree in a relevant discipline Typically six to ten years of experience Experience supporting HPE Cray EX or supercomputing platforms Experience with Slingshot, InfiniBand, or high-speed Ethernet Enterprise Linux diagnostics and administration experience Apply HPC software resolution, Linux diagnostics, and Slingshot networking expertise to customer escalations at Hewlett Packard Enterprise.
#J-18808-Ljbffr
HPC Software Resolution Engineer in Mississauga employer: Hewlett Packard Enterprise
Hewlett Packard Enterprise is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture that fosters collaboration and innovation. As a Remote Enterprise Customer Success Manager, you will enjoy the flexibility of remote work while engaging with a diverse team dedicated to driving customer success and delivering impactful solutions. With opportunities for professional advancement and a commitment to employee well-being, HPE stands out as a rewarding place to build your career in the tech industry.
Contact Details:
Hewlett Packard Enterprise Recruitment Team
