At a Glance
- Tasks: Diagnose and repair dental equipment while providing top-notch customer service.
- Company: Join Henry Schein, a leading health solutions company with a supportive culture.
- Benefits: Enjoy competitive salary, bonuses, health benefits, and a company vehicle.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in healthcare by helping practitioners deliver quality care.
- Qualifications: Hands-on experience in mechanics and electronics with strong communication skills.
The predicted salary is between 49500 - 60500 $ per year.
Henry Schein Global is a health solutions company powered by a network of people and technology. Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices, and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life: "To help our customers be more successful, so they can focus on delivering the best quality care."
Why Us
You will enjoy a compensation package including salary, bonus opportunity, health benefit plans, company vehicle/allowance, and pension. We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives. We are a company focused on individual talent development and success, in addition to your well-being.
What You Will Do
As an Equipment Service Technician (EST), you will diagnose, repair, and maintain dental equipment while delivering responsive, professional customer service within your assigned territory. You will manage service requests, provide repair updates, offer guidance on equipment care and upgrades, and coordinate vendor repairs when required. You will also support territory growth by prospecting new customers and promoting preventative maintenance agreements and related service solutions. In addition, you will complete work orders, billing, collaborate with internal teams, and maintain flexibility to meet customer needs, including occasional evening or weekend work.
What You Bring
You are a hands-on, customer-focused technician with a strong interest in mechanics and electronics and a passion for solving problems. You bring technical training and experience in a service or equipment environment, along with the confidence to communicate clearly and professionally with customers. Organized, detail-oriented, and technologically savvy, you are comfortable using computer systems to manage service records, track repairs, and ensure accurate, timely documentation.
Your strong interpersonal and communication skills allow you to build trust, explain technical concepts clearly, and identify opportunities to add value through service solutions. You enjoy working in dynamic environments, whether at customer sites or in a shop setting, and are physically capable of lifting, unpacking, and moving equipment up to 100 lbs. You are adaptable and flexible, willing to adjust your schedule when needed to ensure customers receive timely and exceptional service.
Your favorite words are: Equipment Repair, Preventative maintenance, dental equipment, troubleshooting, customer service, technical support.
Inclusion at Henry Schein
Inclusion at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success.
Disability Accommodations
Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources.
CA EST in Edmonton employer: Henry Schein, Inc.
Henry Schein, Inc. offers a comprehensive compensation package that includes salary, bonus opportunities, health benefit plans, and a pension. The company emphasizes individual talent development and well-being, providing employees with various team perks and corporate wellness initiatives. This focus on employee growth and support creates a positive work culture for those in the healthcare solutions industry.
