At a Glance
- Tasks: Lead the Onboarding squad and enhance customer experiences across web and app.
- Company: Join HelloFresh, a leader in meal kit delivery with a focus on innovation.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for growth.
- Other info: Collaborative environment with a strong emphasis on data-driven decision making.
- Why this job: Shape customer journeys and make a real impact on onboarding experiences.
- Qualifications: Experience in product management and a passion for customer-centric solutions.
The predicted salary is between 135000 - 165000 $ per year.
Hello Fresh is seeking a Staff Product Manager to lead the Onboarding squad and shape the end-to-end early customer experience across web and app.
You will drive the Next Best Action framework, oversee post-checkout to Settled Conversion, and partner with Data Science to power personalized onboarding at scale.
You will champion customer empathy, coordinate across tribes, and own success metrics like Settled Conversion and app adoption.
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Staff Product Manager – Onboarding & Next-Best-Action in Toronto employer: HelloFresh
HelloFresh Canada is an exceptional employer that prioritizes employee well-being and growth, offering generous benefits such as health and dental coverage from day one, competitive RRSP matching, and a flexible hybrid work environment. With a strong focus on diversity and inclusion, along with opportunities for professional development, employees are encouraged to thrive both personally and professionally in a fun and collaborative atmosphere. Located in Toronto, this role not only provides a chance to make a significant impact on the marketing team but also allows for a balanced work-life experience in a vibrant city.
