At a Glance
- Tasks: Lead the design and engineering of our global warehouse management system.
- Company: Join HelloFresh, a leader in transforming food solutions globally.
- Benefits: Enjoy discounts on meal kits, health coverage, and generous PTO.
- Other info: Flexible hybrid work model with opportunities for career growth.
- Why this job: Make a real impact on how millions eat while driving innovation.
- Qualifications: 10+ years in WMS software engineering and strong leadership skills.
The predicted salary is between 135000 - 165000 $ per year.
HelloFresh is searching for an action-oriented servant leader for our warehouse management system (WMS) Product Design and Software Engineering functions. This leader owns the full software delivery lifecycle for HelloFresh's global warehouse fulfillment and inventory control domain — from architecture and product design through engineering execution, quality assurance, and operational reliability. You will drive a culture of product & engineering excellence, leveraging modern agentic tooling and AI-assisted workflows to increase team velocity, reduce defect escape rates, and accelerate deployment confidence.
You will collaborate closely with stakeholders across operations, automation/production technology, procurement, and finance to deliver innovative solutions on our strategic WMS platform — Infios's Warehouse Advantage (Körber/Highjump) — while balancing competing priorities and technical resource demand. This location-flexible position can be physically based in any of our North America corporate offices or fulfillment centers with a hybrid working model, but must be flexible with work hour scheduling as teams and solutions are dispersed globally.
The Director of WMS Product Design and Software Engineering will work with key technology and product leaders across HelloFresh to enable the inventory management and control domain strategy, evaluate technology-related priorities, and translate stakeholder needs into actionable roadmaps. The ideal candidate combines impeccable management and communication skills with a practitioner's instinct for modern software delivery — knowing how to build high-performing teams, establish engineering health metrics, and integrate AI-assisted tooling that meaningfully accelerates quality and velocity.
What You’ll Own
- WMS Solution Ownership: Provide technical direction, development oversight, and performance accountability for HelloFresh's deployment of Infios's Warehouse Advantage (Körber/Highjump) WMS platform across all global locations.
- Integration Architecture & Reliability: Own WMS layer Integrations to host systems and CDC pipelines (Debezium/kafka) to Snowflake/Databricks.
- Platform Architecture: Partner/support as needed the Hosting Architecture team in the optimal sizing and performance of WMS Architecture in AWS.
- Agentic Engineering & Developer Productivity: Champion and drive adoption of agentic engineering practices across the team: automated code review tooling, AI-augmented test generation and execution, and intelligent deployment pipelines.
- CI/CD & Deployment Automation: Own the maturity roadmap for CI/CD pipelines. Establish automated deployment workflows with robust rollback strategies, feature flagging, environment-specific gate checks, and infrastructure-as-code practices.
- Quality Engineering & Test Automation: Partner with WMS Services and Support leadership to build a world-class QA function.
- Engineering Metrics & Continuous Improvement: Establish DORA metrics as the foundation of engineering health reporting for the WMS organization.
- Technical Roadmap & Architecture Governance: Partner with peers and senior leadership on architectural decision-making for WMS platform evolution.
- Vendor & Capacity Management: Work with department leadership to source and partner with 3rd-party vendors to augment internal engineering capacity and expertise.
- People Leadership & Talent Development: Coach, develop, and retain high-performing engineers, product managers, and team leads.
- International Standardization/Release Consolidation: Partner with departmental leadership to own the long term roadmap for product consolidation.
- Cross-functional Leadership: Serve on both the Fulfillment Technology and overall Automation & Technology leadership teams.
What You Bring
- Technical/Engineering Experience: 10+ years of warehouse management system (WMS) software engineering and implementation experience.
- Product Experience: Experience leading a design and product process that scales a digital technology operations ecosystem.
What We Offer
- Shape the future of food: Play a key role in transforming how millions of people eat.
- Drive transformational change: Your decisions will have a direct and immediate impact.
- Build a global brand: Create deeper, more sustainable connections with our customers.
- Compensation & Financial Wellbeing: Enjoy amazing discounts on meal kits.
- Health & Wellbeing: Benefit from health and dental coverage from day one.
- Flexibility & Work-Life: Receive generous vacation and PTO offerings.
- Career & Development: Grow with dedicated L&D initiatives and career support.
Flexible Hybrid Approach: At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs.
Director, WMS Product Design and Engineering in Toronto employer: HelloFresh
HelloFresh Canada is an exceptional employer that prioritizes employee well-being and growth, offering generous benefits such as health and dental coverage from day one, competitive RRSP matching, and a flexible hybrid work environment. With a strong focus on diversity and inclusion, along with opportunities for professional development, employees are encouraged to thrive both personally and professionally in a fun and collaborative atmosphere. Located in Toronto, this role not only provides a chance to make a significant impact on the marketing team but also allows for a balanced work-life experience in a vibrant city.
