Senior Supervisor, Production in Edmonton

Location: (EDM) 36 Ave & 8th St, Nisku

The Senior Supervisor reports to the Production Manager and leads a team of supervisors, team leads, coordinators, and associates in a single shift or across multiple shifts. In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the production function in a fulfillment center. The Senior Supervisor is responsible for any issue resolution in day-to-day operations, and when necessary, further escalates issues to the Manager levels.

The Senior Supervisor is responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations]).

Responsibilities:

• Manage a shift or multi-shift operation with a team of production supervisors, team leads, coordinators, and associates.
• Act as the primary point of contact for escalations and corrective actions in warehouse operations.
• Responsible for complete, timely, and accurate execution of Production processes.
• Develop management schedule to ensure full coverage of processes.
• Accountable for key production controls and metrics, including safety near misses and incidents, labor efficiency, production errors, material yield and waste, on-time delivery, and employee engagement.
• Facilitate training / train new and existing employees in production operations best practices.
• Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment, and up-to-date training and management of employees.
• Drive focus on error improvement and efficiency; conduct daily and weekly performance analysis.
• Drive continuous improvement by guiding the production team in identifying improvement opportunities.
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer.
• Other duties as assigned.

Qualifications:

• 5+ years of Supply Chain experience, preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field.
• Strong understanding of OHS and Food Safety and its application in a warehouse and production environment.
• Experience with managing large-scale teams and operations.
• An authentic leader, able to build strong relationships, communicate clearly, motivate, and drive accountability.
• An effective collaborator, empowering others to share ideas and deliver solutions.
• A strong analytical problem solver that identifies and simplifies complex issues.
• Energy, enthusiasm, and a can-do attitude.
• Drive and self-motivation.
• Strong understanding of warehouse systems and controls.
• Professional certifications and/or licenses with Lean Six Sigma preferred.

Benefits:

• Box Discount - Amazing discounts on 1 box per week!
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, and access to the Headspace app.
• RRSP Matching - Competitive RRSP matching program offered.
• Vacation & PTO - Generous vacation and PTO to help create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - Support for career progression and development opportunities.
• Work Hard & Have Fun - Opportunities for team socials and engaging company days.
• Diversity & Inclusion Initiatives - Commitment to diversity, equity & inclusion efforts.
• Food Puns - Punny meeting room names!

Working Conditions:

As a food company, we use many ingredients that may be considered common allergens. If you have any concerns with being exposed to any particular food ingredients, please disclose this during the hiring process.

Pay Range: $65,000—$75,000 CAD