At a Glance
- Tasks: Welcome patients, manage appointments, and handle billing with a friendly touch.
- Company: Join Applewood Dental, part of the Dawson Dental network, focused on exceptional patient care.
- Benefits: Competitive pay, RRSP matching, gym discounts, and a comprehensive rewards package.
- Other info: Flexible work-life balance and opportunities for professional development await you.
- Why this job: Make a real difference in patients' lives while growing your career in a supportive environment.
- Qualifications: 2 years of dental administration experience and familiarity with dental software required.
The predicted salary is between 28 - 28 $ per hour.
Get to Know Us: At Applewood Dental, part of the Dawson Dental network in Innisfil, we are committed to providing exceptional dental care in a welcoming, friendly, and patient-focused environment. Our team takes pride in building lasting relationships with our patients through compassionate service, clear communication, and a personalized approach to care. We value teamwork, professionalism, and creating a positive experience for everyone who walks through our doors.
Schedule:
- Full-Time
- Monday: 10:00am - 7:00pm
- Tuesday: 8:00am - 4:00pm
- Wednesday: 8:00am - 7:00pm
- Thursday: 9:00am - 6:00pm
- Saturday (Once a month): 9:00am - 2:00pm
Your Role:
- Welcome and assist patients upon arrival, creating a warm and positive first impression
- Optimise the daily appointment schedule to ensure full utilisation with minimal gaps
- Effectively manage the recall system and maintain accurate, up-to-date patient records
- Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
- Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
- Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
- Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
About You:
- Minimum 2 years of Dental Administration experience is required
- Experience with dental software programs is required
- Clinical background is considered an asset
- Candidates must be legally authorized to work in Canada.
We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
Patient Care Coordinator in Innisfil employer: hellodent
At Dentalcorp, we pride ourselves on being an exceptional employer in Regina, SK, where our Registered Nurses can thrive in a supportive and innovative environment. With competitive pay, comprehensive benefits, and unmatched opportunities for professional growth, we empower our team to excel while maintaining a healthy work-life balance. Join us to be part of a collaborative culture that values your expertise and dedication to patient care.