Strategic Healthcare CS Manager: Drive Pilots & Renewals in Toronto

Strategic Healthcare CS Manager: Drive Pilots & Renewals in Toronto

Toronto Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage healthcare accounts, design success plans, and drive client adoption.
  • Company: Heidi, a forward-thinking company in the healthcare sector.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and client satisfaction.
  • Why this job: Make a real difference in healthcare by helping clients succeed and grow.
  • Qualifications: Experience in customer success and strong analytical skills.

The predicted salary is between 82800 - 101200 $ per year.

Heidi is seeking a strategic Customer Success Manager to manage a mid-market healthcare portfolio, owning 20-30 accounts with 30-250 users each.

You will design success plans, leverage data analytics to drive adoption, and guide clients through change while identifying expansion opportunities and ensuring renewals.

You will run pilots, lead implementations, and drive measurable outcomes across your book of business.

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Strategic Healthcare CS Manager: Drive Pilots & Renewals in Toronto employer: Heidi

Heidi is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about making a difference in the healthcare sector. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects that drive real change. Located in a vibrant community, we offer competitive benefits and a supportive environment that values your contributions and encourages professional development.

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Contact Details:

Heidi Recruitment Team

We think you need these skills to ace Strategic Healthcare CS Manager: Drive Pilots & Renewals in Toronto

Customer Success Management
Data Analytics
Account Management
Change Management
Strategic Planning
Implementation Leadership
Renewal Strategy