Customer service and clinic coordination define this Client Service Administrator role with HearingLife Canada. Support clients across their hearing care journey.
HearingLife Canada seeks a Client Service Administrator who creates welcoming clinic experiences and supports client centered care. The role combines customer service, appointment scheduling, administrative support, and financial coordination. You will build positive relationships with clients and colleagues while helping clinic operations run smoothly.
Key Responsibilities:
- Greet clients and manage incoming calls and emails
- Answer customer inquiries with professionalism and warmth
- Book appointments and coordinate clinician follow-ups
- Maintain client files, supplies, and stock orders
- Process payments and track insurance claims
Requirements:
- At least two years of customer service experience
- Strong organizational skills for managing multiple priorities
- Experience using Microsoft Excel
Bring organized customer service, scheduling, and administrative skills to HearingLife Canada's client focused hearing healthcare clinics.
Client Service Administrator HearingLife Canada in Victoria employer: HearingLife Canada
As a leading hearing healthcare provider in Ontario, we pride ourselves on being an excellent employer that values the well-being and professional growth of our team. Our supportive work culture fosters collaboration and innovation, while our generous benefits package, including paid vacation and dedicated professional development days, ensures that our employees can thrive both personally and professionally. Join us in making a meaningful impact on the lives of our clients through exceptional hearing health services.