At a Glance
- Tasks: Perform testing on Netcracker BSS applications and validate customer journeys.
- Company: Join a leading telecom company focused on innovation and quality.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on career advancement.
- Why this job: Make an impact in the telecom industry while working with cutting-edge technology.
- Qualifications: 6-8 years of QA experience in Telecom BSS and strong testing skills.
The predicted salary is between 90000 - 110000 $ per year.
Location Preference: Ottawa (1-2 days from office), else remote.
Experience: 6-8 Years
Role Summary:
Seeking a highly skilled QA Tester with hands-on experience in Netcracker BSS applications, including CPQ, Product Catalog, Order Management, CRM, Billing, and Customer Management. The ideal candidate should possess strong telecom BSS knowledge, end-to-end testing expertise, and experience validating integrations between Netcracker platforms and digital channels.
Key Responsibilities:
- Perform Functional, Integration, System, Regression, and UAT testing across Netcracker BSS applications.
- Validate end-to-end customer journeys spanning Product Catalog, CPQ, Order Capture, Order Management, CRM, Billing, and Customer Lifecycle Management.
- Test integrations between Netcracker BSS platforms and Digital Applications (Web, Mobile, Self-Service Portals), as well as middleware and API layers.
- Develop and execute test scenarios, test cases, and test data for complex business workflows.
- Conduct API, microservices, database, and interface validation testing.
- Identify, track, and manage defects through resolution.
- Collaborate with Business, Development, Architecture, and Digital teams to ensure quality delivery.
Required Skills:
- 6-8 years of QA/testing experience in Telecom BSS environments.
- Strong hands-on experience with Netcracker CPQ, Product Catalog, Order Management, CRM, and Billing modules.
- Solid understanding of telecom customer, product, offer, pricing, order, and billing processes.
- Experience testing integrations between Netcracker BSS, Digital Channels, Middleware, and downstream systems.
- Strong API testing experience using Postman, Swagger, SOAP UI, or similar tools.
- Experience with JIRA/ALM and Agile delivery methodologies.
- Strong analytical, debugging, and stakeholder communication skills.
Preferred:
- Exposure to automation testing tools such as Selenium.
- Experience with microservices, event-driven architectures, and cloud-based platforms.
- Telecom domain experience across Wireless, Wireline, or Converged services.
Netcracker QA employer: HCL Technologies Limited
HCLTech is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. As a Senior Technical Delivery Manager, you will benefit from extensive professional development opportunities, a supportive team environment, and the chance to work on cutting-edge frontend technologies in a vibrant location. Join us to elevate your career while making a meaningful impact on complex projects and stakeholder satisfaction.
