At a Glance
- Tasks: Lead Epic Ambulatory and MyChart configurations, testing, and support activities.
- Company: Join a leading healthcare IT organization focused on innovation.
- Benefits: Competitive salary, health benefits, remote work options, and career advancement.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real difference in healthcare by optimizing patient engagement solutions.
- Qualifications: Bachelor's degree and 8+ years of healthcare IT experience required.
The predicted salary is between 108000 - 132000 $ per year.
- Career Opportunities: Senior Technical Lead (176382)
- Requisition ID 176382 -Posted 10/22/2026
- Lead configuration, build, testing, deployment, and support activities for Epic Ambulatory and My Chart modules.
- Gather and analyze business, clinical, and operational requirements from healthcare stakeholders.
- Configure Epic Ambulatory workflows including scheduling, charting, orders, referrals, encounters, and provider documentation.
- Configure and optimize My Chart functionalities including online scheduling, appointment management, patient messaging, e Check-In, bill payment, prescription renewals, and patient engagement tools.
- Collaborate with clinicians, physicians, nurses, and operational teams to improve ambulatory workflows.
- Conduct workflow assessments and recommend process improvements aligned with Epic best practices.
- Support integrated workflows across Prelude, Cadence, Orders, Clinical Documentation, Referrals, and Revenue Cycle applications.
- Develop system design documents, build specifications, test scripts, training materials, and operational procedures.
- Execute unit testing, integrated testing, regression testing, and user acceptance testing.
- Participate in go-live planning, cutover activities, and hypercare support.
- Troubleshoot production issues and coordinate resolution with Epic and cross-functional teams.
- Support upgrades, new feature implementations, and regulatory requirements.
- Provide KT sessions and end-user support to clinical and operational teams.
- Ensure compliance with healthcare security, privacy, and organizational standards.
- Required Skills & Qualifications
- Bachelor's degree in Computer Science, Healthcare Informatics, Information Systems, or related field.
- 8+ years of healthcare IT experience with strong Epic implementation/support experience.
- Epic Ambulatory Certification required.
- Epic My Chart Certification preferred.
- Experience in full lifecycle Epic implementation projects.
- Strong understanding of ambulatory clinical workflows and patient engagement solutions.
- Experience with workflow analysis, system configuration, testing, and production support.
- Knowledge of healthcare interoperability standards and integrated Epic ecosystems.
- Strong stakeholder management and communication skills.
- Experience working with Canadian healthcare organizations is highly preferred.
- Preferred Skills
- Additional Epic certifications such as Cadence, Prelude, Healthy Planet, Orders, or Care Everywhere.
- Experience supporting virtual care, telehealth, and digital patient engagement initiatives.
- Familiarity with HL7, FHIR, APIs, and healthcare integrations.
- Experience in Agile and Waterfall delivery methodologies.
- Exposure to reporting tools such as Reporting Workbench, Slicer Dicer, or Clarity.
- #J-18808-Ljbffr
Senior Technical Lead employer: HCL CANADA INC. (Fy HCL Axon Technologies Inc.)
As a Track Manager at our company, you will thrive in a dynamic work culture that prioritizes innovation and technical excellence. We offer competitive benefits, continuous professional development opportunities, and a collaborative environment where your leadership skills can shine. Located in a vibrant tech hub, our organization is committed to fostering employee growth while ensuring a meaningful impact on enterprise clients through cutting-edge VMware solutions.
Contact Details:
HCL CANADA INC. (Fy HCL Axon Technologies Inc.) Recruitment Team
We think you need these skills to ace Senior Technical Lead
Epic Ambulatory Certification
Epic MyChart Certification
Healthcare IT Experience
Ambulatory Clinical Workflows
Workflow Analysis
System Configuration
Testing and Production Support
