HBP Systems Ltd is seeking a Senior Service Desk Engineer (3rd Line) who thrives on solving complex technical challenges, owning issues end-to-end and guiding customers through outages with calm expertise. You'll travel to customer sites as needed, lead investigations across Microsoft 365, Windows Server, networking and virtualization, and coordinate multi-team responses to deliver tangible outcomes.
The role emphasizes strong communication, stakeholder management and a proactive approach to
