Lead CRM project delivery for Publicis Toronto using cross-functional coordination, timeline management, and stakeholder communication. This client-facing role supports custom projects.
As a Project Manager, you will manage CRM campaigns and initiatives across Account, Strategy, Creative, Development, and QA teams. You will prioritize work, manage dependencies, and maintain accountability across the client's CRM marketing ecosystem. The work includes project intake, planning, execution, risk identification, and process improvement.
Key Responsibilities:
- Manage CRM campaigns and initiatives end to end
- Coordinate timelines, tasks, resources, and aligned workstreams
- Maintain communication across cross-functional delivery teams
- Identify risks, dependencies, capacity constraints, and impacts
- Maintain project documentation, status updates, and management tools
Requirements:
- Minimum three years managing concurrent projects or campaigns
- Experience driving cross-functional, high-visibility initiatives
- Comfort working with technical teams and business stakeholders
- Familiarity with Agile or common development processes
- Experience with Salesforce, Braze, or similar CRM platforms
Bring organized CRM delivery, stakeholder alignment, and project management expertise to Publicis Toronto's custom initiatives.
CRM Project Manager Publicis Toronto employer: Hawkeye | A Publicis Groupe Company
Publicis Toronto is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Project Manager - CRM. With a strong emphasis on employee growth, we provide opportunities for professional development and encourage creativity in managing impactful CRM initiatives. Located in the vibrant city of Toronto, our team enjoys a dynamic environment where transparency and diversity are valued, ensuring that every voice is heard and every contribution is recognized.
Contact Details:
Hawkeye | A Publicis Groupe Company Recruitment Team
