Shape the future of retail with Harry Rosen as a Client Experience Leader. Spearhead service excellence in Mississauga, Ontario, and lead your team to success.
As a Client Experience Manager, your role revolves around coaching and guiding Clothing Advisors to achieve high-performance goals through exceptional customer service and engagement strategies. This full-time position entails developing standards for in-store and after-sales services, enhancing digital sales, and ensuring Clientele Development execution. You will focus on hiring and onboarding while maintaining departmental alignment with operational policies and cultural values.
Key Responsibilities:
- Lead and coach Clothing Advisors for sales improvements
- Establish and uphold service quality standards
- Drive digital sales and omni-channel strategies
- Hire and train new team members effectively
- Align team practices with company procedures
Requirements:
- 3+ years of leadership experience in retail
- Track record in performance coaching and development
- Knowledge of luxury retail best practices
- Ability to execute strategic business plans
- Passionate about inclusion and core values
Become a key player in enhancing the client experience at Harry Rosen.
Harry Rosen Client Experience Manager in Mississauga employer: Harry Rosen Inc.
Join a premier menswear retailer in Toronto, where you will thrive in a dynamic and supportive work culture that values exceptional customer service and employee development. With competitive pay and a flexible benefits package, this role as a Luxury Footwear Specialist not only offers high earning potential but also the opportunity to grow your skills and advance within the company. Experience the unique advantage of working in a vibrant city known for its fashion-forward community, making every day an exciting opportunity to connect with clients and elevate their shopping experience.
