Lead audio-visual floor operations with Encore, applying customer service and staff leadership in hotel and convention center environments.
This Event Operations Manager oversees technicians, equipment, services, and workflow for client events. The position emphasizes performance management, inventory control, customer satisfaction, and team development. It reports to an Operations Director or Director, Event Technology at higher-revenue locations.
Key Responsibilities:
- Manage daily technician workflow and floor activities
- Supervise scheduling, timekeeping, delegation, and staff performance
- Ensure equipment and services meet client specifications
- Review billing and identify potential operational challenges
- Maintain inventory, equipment safety, security, and quality
Requirements:
- High School Diploma required; Bachelor's degree preferred
- Four-plus years audio-visual and hospitality experience
- Two-plus years supervisory experience or Encore ADOP completion
- Working knowledge of live-show audio-visual equipment
- Microsoft Office, Internet, computer hardware, and software proficiency
Bring audio-visual knowledge, leadership, and customer satisfaction focus to Encore's event operations and technician teams.
Event Operations Manager Audio Visual in Toronto employer: Hargrove, Inc.
Hargrove, Inc. est un employeur de choix à Montréal, offrant un environnement de travail dynamique et collaboratif où l'innovation et la créativité sont valorisées. Avec des opportunités de croissance professionnelle et un soutien continu pour le développement des compétences, les employés peuvent s'épanouir tout en contribuant à des projets passionnants dans le secteur technologique événementiel. De plus, la culture d'entreprise favorise un équilibre entre vie professionnelle et vie personnelle, rendant chaque journée de travail significative et enrichissante.
