At a Glance
- Tasks: Lead member engagement strategy and optimize CRM for better member interaction.
- Company: BC College of Family Physicians, dedicated to supporting family medicine in BC.
- Benefits: Collaborative work environment, opportunity to influence healthcare, and professional growth.
- Other info: Join a passionate team focused on health equity and continuous improvement.
- Why this job: Make a real impact in family medicine while fostering community and collaboration.
- Qualifications: Experience in stakeholder engagement, leadership, and change management.
The predicted salary is between 103500 - 126500 $ per year.
Organizational Profile
The BC College of Family Physicians is located on the unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. Founded in 1954, the BC College of Family Physicians of Canada (BCCFP) is a provincial branch of the College of Family Physicians of Canada (CFPC). As the heart of family medicine, BCCFP is dedicated to supporting family physicians to provide equitable, culturally safe, and longitudinal care across BC. Members include family physicians, family medicine residents, and medical students pursuing a career in family medicine.
BCCFP plays a unique role in supporting its members, at every career stage, through a diversity of evolving programs and services, including accrediting development opportunities; promoting and demonstrating the value of family medicine through advocacy work and member recognition; and empowering family physicians to provide culturally safe health care and demonstrate anti-racist approaches to address health equity.
About the Role
Reporting to the Executive Director, the Director, Strategy + Member Engagement is a key member of BCCFP’s senior leadership team responsible for advancing the organization’s member-centered, data-informed, and future-focused vision. This newly created role will lead the development and execution of BCCFP’s first comprehensive member engagement strategy, oversee the implementation and optimization of a Customer Relationship Management (CRM) platform, and strengthen the organization’s ability to understand, engage, and deliver value to its members.
Through collaboration, influence, and innovation, the Director strengthens internal capacity, drives organizational priorities, and fosters a culture of continuous improvement while preserving BCCFP’s highly collaborative and relationship-focused environment. This is an exceptional opportunity for a strategic and collaborative leader who is passionate about supporting the evolution of family medicine in BC. The ideal candidate brings a combination of experience in stakeholder and member engagement, organizational leadership, and change management, coupled with a demonstrated ability to build trusted relationships, influence across functions, and translate vision into action.
Director, Strategy and Member Engagement in Vancouver employer: Harbour West Consulting Inc.
The BC College of Family Physicians is an exceptional employer that prioritizes member engagement and professional growth within a supportive and collaborative work culture. Located in beautiful British Columbia, the organization offers unique opportunities for strategic leaders to make a meaningful impact in family medicine while benefiting from a commitment to equity, cultural safety, and continuous improvement. Employees are encouraged to innovate and influence change, making it a rewarding place to advance your career in healthcare advocacy.
Contact Details:
Harbour West Consulting Inc. Recruitment Team
