Senior Product Design Manager in Toronto

This is a leadership role, empowering a team of Product Designers. As the first Design Leader for Gusto's Banking team, you'll lead design across two products at different stages of maturity: Wallet, an established product helping workers manage their pay, and SMB Banking, a newer banking product for small businesses.

You're bringing together an established Consumer Banking design practice with a newer Business Banking effort for the first time, building the shared rituals and practices that will connect them, while staying close enough to the craft to help both products grow. This is a player-coach role, for now - but as Banking grows, this role's balance of hands-on craft versus people leadership will shift over time.

Responsibilities include:

• Manage an initial team of 3 designers, and hire to build your team.
• Build the rituals, hiring pipeline, and planning cadence that span both Consumer Banking and Business Banking for the first time.
• Coach designers working at two different stages: one optimizing and scaling something live (Wallet), and one defining something that doesn't exist yet (SMB Banking).
• Co-create goals and success metrics with product and engineering partners for the team.
• Raise the bar on Wallet's existing quality standard through critique and review, while defining a new standard from scratch for Business Banking.
• Stay hands-on: review and sometimes do design work directly on the highest-stakes decisions.
• Partner as an equal in the EPD trio with Banking's PM and engineering leads.
• Ensure Banking's products fit cohesively into Gusto's broader financial ecosystem.
• Build individualized career development plans with each direct report.
• Represent Banking's design needs to senior design leadership.

Benefits include:

• Gender-affirming care and support.
• Family care and support, including family planning and fertility benefits.
• A variety of mental health resources.
• Medical, dental, and vision insurance for employees and dependents.
• Free meals and refreshments at the office.
• Paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more.

Your portfolio and management track record should show high-quality work in consumer or business financial products - fintech, banking, or financial platforms strongly preferred. You should have experience incorporating AI tools and practices into how a whole design team works.

Qualifications include:

• 10+ years of product design experience, including 4+ years of people management experience.
• Experience partnering with Risk, Compliance, or Legal on regulated financial products is a strong plus.