Benefits administration and client service define this hybrid Benefits Specialist position with GroupHEALTH in Surrey, BC. Manage client needs through clear, timely communication.
This Benefits Specialist manages daily administration and servicing for a dedicated direct-client portfolio. The work includes eligibility, claims, coverage, amendments, systems support, and presentations. You will support onboarding, renewals, retention, and plan administration while working with clients, providers, carriers, and internal departments.
Key Responsibilities:
- Deliver proactive service to direct clients
- Manage plan member eligibility in benefits platforms
- Handle claims and coverage inquiries
- Coordinate amendments with departments and carriers
- Maintain accurate client documents and presentations
Requirements:
- High school diploma required
- Two or more years customer service experience required
- Office or professional services experience required
- Group benefits experience considered an asset
- GBA courses or designation considered an asset
Apply client service, benefits administration, communication, and organization skills supporting GroupHEALTH clients from Surrey, BC.
Benefits Administration Specialist Surrey employer: GroupHEALTH Benefit Solutions
At GroupHEALTH, we pride ourselves on fostering a purpose-driven, people-first culture that thrives on kindness, collaboration, and curiosity. As a Project Manager in our Surrey, BC office, you'll enjoy a hybrid work environment, generous benefits including wellness support and RRSP matching, and ample opportunities for professional growth within a stable yet dynamic organization committed to transforming the Canadian benefits experience.
Contact Details:
GroupHEALTH Benefit Solutions Recruitment Team
