Groupe Nordik Inc. in Gatineau is seeking a Senior Contact Center Agent to deliver personalized service, drive sales opportunities, and ensure a memorable customer experience. The role focuses on coordinating complex client needs across multiple channels and supporting spa operations.
The team handles a dynamic schedule from Friday to Tuesday, with shifts designed to meet seven-day operation and VIP guest follow-ups as part of a collaborative culture.
Senior Contact Center Agent - Bilingual Sales & Service in Gatineau employer: Groupe Nordik Inc.
Groupe Nordik is an exceptional employer that prioritizes innovation and employee growth in the vibrant city of Gatineau, QC. With a strong focus on wellness and technology, we foster a collaborative work culture where your contributions directly enhance guest experiences at our spa villages. Join us to be part of a forward-thinking team that values creativity, offers professional development opportunities, and embraces the latest advancements in AI to deliver outstanding service.