At a Glance
- Tasks: Lead innovative CRM strategies to enhance customer engagement and lifetime value.
- Company: Join Groupe Dynamite Inc., a leader in the fashion industry.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fluency in French and English is essential; embrace AI to improve workflows.
- Why this job: Shape the future of customer experience in fashion with data-driven insights.
- Qualifications: 8+ years in CRM or lifecycle marketing, team leadership experience required.
The predicted salary is between 90000 - 110000 $ per year.
Join Groupe Dynamite Inc. as the Senior Manager of CRM and spearhead innovative customer retention strategies in Montreal.
You'll oversee CRM channels, driving engagement that enhances customer lifetime value.
This pivotal role, reporting to the Director of Customer Retention, involves crafting and executing a strategic roadmap for CRM initiatives.
It demands extensive experience in lifecycle marketing, data-driven decision-making, and managing diverse teams.
You'll lead critical performance audits and A/B testing to strengthen customer relationships.
Key
Responsibilities
- Formulate a comprehensive CRM strategy for multiple communication channels
- Direct team orchestration for maximum customer engagement
- Monitor CRM performance for continuous improvement
- Advocate for AI applications to improve workflows
- Analyze data with tools like Google Analytics for deeper insights
Requirements
- Bachelor’s degree required; MBA preferred
- 8+ years in CRM or lifecycle marketing role
- Experience in team leadership for 4+ years
- Familiarity with tools like Klaviyo and Snowflake
- French and English fluency for company interactions
Shape the future of customer experience in fashion at Groupe Dynamite, leading with data and design. #J-18808-Ljbffr
Senior Manager of CRM Strategy in Fashion employer: Groupe Dynamite
As a leading fashion retailer in Montreal, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees enjoy a comprehensive compensation package, flexible insurance options, and exclusive discounts on our products, all while working in a vibrant city known for its creativity and diversity. Join us to not only advance your career in data engineering but also to be part of a team that empowers individuals through cutting-edge fashion solutions.
