Elevate your career with Groupe Dynamite Inc. as a Service Desk Representative for Store Maintenance. Provide exceptional support to retail locations while facilitating seamless maintenance operations.
In this role, you will report to the Sr. Manager of Store Maintenance Operations, assisting stores across Canada and the United States. Your responsibilities include troubleshooting maintenance requests, coordinating service, and ensuring operational efficiency. Ideal for candidates with experience in customer service and facilities management, this position provides a unique opportunity to contribute to an omni-channel retail transformation.
Key Responsibilities:
- Serve as first point of contact for store support
- Troubleshoot maintenance service requests and emergencies
- Document operations and requests concisely
- Collaborate with vendors and onsite managers
- Assist internal departments on various projects
Requirements:
- 2+ years in Customer Service or Facilities Management
- DEC in relevant fields is an asset
- Bilingual in French and English is required
- Strong organizational and analytical skills
- Ability to manage multiple priorities effectively
Join GDI to enhance maintenance operations and contribute to a transformative retail environment.
Service Desk Representative at GDI employer: Groupe Dynamite Inc.
Groupe Dynamite Inc. is an exceptional employer located in Mont-royal, QC, offering a vibrant work culture that prioritizes employee growth and innovation. With a comprehensive benefits package, including performance-driven bonuses and flexible vacation policies, GDI fosters an environment where creativity thrives and team members are empowered to make impactful contributions. As a recognized leader in the fashion retail industry, GDI provides unique opportunities for professional development and collaboration across diverse teams, ensuring that every day brings new challenges and rewards.
