Team Lead, Patient Care & Onboarding in Ottawa

Team Lead, Patient Care & Onboarding in Ottawa

Ottawa Full-Time 67500 - 82500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to enhance patient care and streamline onboarding processes.
  • Company: GreenShield, a leader in healthcare solutions focused on patient support.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to improving healthcare outcomes.
  • Why this job: Make a real difference in patient experiences while developing your leadership skills.
  • Qualifications: Experience in patient care management and strong leadership abilities.

The predicted salary is between 67500 - 82500 $ per year.

GreenShield is seeking a Team Lead, One Point to support the Biologics team by balancing patient case management responsibilities with leadership oversight. This role is designed to minimize individual case load to allow for enhanced backend team support, including managing escalations, addressing delays, and ensuring timely patient conversions.

The Team Lead plays a critical role in optimizing team performance, improving operational efficiency, and supporting seamless patient onboarding.

Team Lead, Patient Care & Onboarding in Ottawa employer: Green Shield Canada (GSC)

At GreenShield, we pride ourselves on being a leading non-profit health care and insurance organization that champions Better Health for All. Our hybrid work culture fosters inclusivity and collaboration, empowering employees to grow both personally and professionally while making a meaningful impact in the communities we serve. With a commitment to innovation and employee well-being, we offer unique opportunities for career advancement and a supportive environment where every voice is valued.

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Contact Details:

Green Shield Canada (GSC) Recruitment Team

We think you need these skills to ace Team Lead, Patient Care & Onboarding in Ottawa

Leadership Skills
Patient Case Management
Operational Efficiency
Team Performance Optimization
Escalation Management
Problem-Solving Skills
Communication Skills