Quebec Content Reviewer – Hybrid in Montréal

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What is driving us now is the commitment to measurably impact an additional three million Canadians by 2030 - across mental health, essential medicines, and chronic disease management - through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

The Quebec Content Reviewer is responsible for ensuring the linguistic integrity, editorial consistency, and cultural accuracy of all French-language communications. As the organization’s subject matter expert in French language quality, this role ensures that all content meets the highest standards in grammar, clarity, tone, and brand alignment. It acts as the final quality gate before publication, ensuring all materials are accurate, polished, and ready for all audiences. This role will also support the translation team, notably by taking on responsibility for content translation when necessary.

What you will do

• Proofread and revise all French-language content to ensure accuracy, clarity, and consistency.
• Ensure content is polished, publication-ready, and aligned with brand voice.
• Review and validate content translated by internal translation function and external vendors.
• Act as the final quality gate for all written French communications, including key assets.
• Identify recurring quality issues and provide feedback to improve translation outputs over time.
• Support the implementation of the French language term base outlining key wording choices.
• Support development and implementation of glossaries, style guides, and editorial references.
• Conduct terminology research to ensure accuracy and relevance for Quebec and Francophone audiences.
• Partner closely with the Quebec Communications Advisor to ensure content is effective and linguistically sound.
• Support the translation team to ensure they understand the tone, messaging and linguistic choices.
• Help streamline workflows by ensuring high 'right-first-time' quality and minimizing rework.

Who we're looking for

• Bachelor’s degree in Translation, Linguistics, Journalism, or a related field.
• 5-10 years of experience in French-language editing, proofreading, translation, or linguistic quality assurance.
• Strong proofreading and revision skills in French, with a solid attention to detail.
• Strong understanding of Quebec French linguistic norms, terminology, and cultural nuance.
• Experience reviewing and improving translated content to ensure clarity, consistency, and natural flow in French.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Excellent written and verbal communication skills in French and strong proficiency in English.

The culture

We believe a career should be meaningful. Our culture is one where everyone's voice is heard and valued. We dare to challenge the status quo. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Inclusivity makes us a stronger, smarter and more informed organization. A career at GreenShield isn't just about personal achievements, it's about making a difference together.

A few more details: Proficiency in English is required for this position. GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.