At a Glance
- Tasks: Lead customer research and translate data into actionable insights for Toronto Pearson.
- Company: Join the Greater Toronto Airports Authority, a key player in aviation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and innovation.
- Why this job: Make a real impact on passenger experience at one of Canada's busiest airports.
- Qualifications: Experience in customer insights, analytics, and team leadership required.
The predicted salary is between 90000 - 110000 $ per year.
Greater Toronto Airports Authority (GTAA) is seeking a Manager, Customer Insights & Analytics to lead Toronto Pearson’s customer research and benchmarking strategy. You will translate passenger data into actionable insights, develop executive dashboards, and guide decisions to elevate the passenger experience across the organization.
You will oversee feedback programs, collaborate with business units, and manage vendor relationships while coaching a skilled analytics team to drive measurable outcomes.
Senior Manager, Customer Insights & Analytics in Toronto employer: Greater Toronto Airports Authority
Join GTAA as the Associate Director of Security Programs and be part of a dynamic team dedicated to enhancing airport safety at Toronto Pearson. With a strong focus on employee growth, we offer a supportive work culture that values innovation and collaboration, alongside competitive benefits and a hybrid work model that promotes work-life balance. This role not only allows you to lead impactful security initiatives but also provides opportunities for professional development in a vibrant and diverse environment.
Contact Details:
Greater Toronto Airports Authority Recruitment Team
