At a Glance
- Tasks: Lead operations at Toronto Pearson, enhancing customer experiences and driving innovation.
- Company: Join GTAA, a leader in airport operations with a focus on excellence.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with a chance to lead a diverse team of over 140 professionals.
- Why this job: Make a real impact on travel experiences at Canada’s busiest airport.
- Qualifications: 10+ years in operations, strong leadership skills, and a relevant degree.
The predicted salary is between 76500 - 93500 $ per year.
Lead innovative operations at Toronto Pearson as Director, Terminal Experience and Groundside Services with GTAA.
Focus on creating seamless, customer-centered experiences in a hybrid work model.
This role involves leading over 140 professionals to enhance operational excellence and improve service quality across terminals.
You will engage in reshaping operational strategies and championing innovations that uplift passenger experiences at Canada’s leading airport.
Your impact will resonate through diverse teams as you drive performance and resilience in operations.
Key
Responsibilities
- Shape operational vision and create strategic plans
- Maintain world-class passenger safety and service standards
- Champion innovation within operational strategies
- Drive process enhancements and digital integration
- Lead cross-functional emergency preparedness exercises
Requirements
- 10+ years experience in large-scale operations
- Proven success in enhancing customer experience
- Visionary leadership skills in complex environments
- Bachelor’s required, Master’s preferred
- Ability to secure Transportation Security Clearance
Bring your expertise in operational leadership to GTAA and redefine the travel experience at Toronto Pearson. #J-18808-Ljbffr
Director, Terminal and Groundside Operations in Toronto employer: Greater Toronto Airports Authority
Join GTAA as the Associate Director of Security Programs and be part of a dynamic team dedicated to enhancing airport safety at Toronto Pearson. With a strong focus on employee growth, we offer a supportive work culture that values innovation and collaboration, alongside competitive benefits and a hybrid work model that promotes work-life balance. This role not only allows you to lead impactful security initiatives but also provides opportunities for professional development in a vibrant and diverse environment.
Contact Details:
Greater Toronto Airports Authority Recruitment Team
