Position Summary
Under the direct supervision of the Assistant Manager, Hotel Housekeeping, this position is responsible for daily cleaning and maintenance of the hotel public areas while contributing to a safe and welcoming work environment. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Clean and maintain hotel entrance and lobby, hallways, restrooms, elevators, pool area, meeting rooms and public areas.
- Cleans and dusts fixtures, ash urns, walls, signs, sconces, stairwells, doorframes, public telephones, etc.
- Maintain the Hotel in a manner which reduces slips, trips and fall hazards
- Maintain good public relations with patrons and employees
- To assist Guests in Public Areas when required.
- Report maintenance issues to the supervisor and comply with the lost and found policy.
- Ensure all supplies are being used in a proper manner
- Ensure all housekeeping equipment is functioning properly and report any malfunctions to the supervisor immediately
- Ensures the proper handling, storage and controls of cleaning products and the security of all housekeeping equipment and supplies.
- Maintain familiarity with fire products.
- Follow all Health & Safety regulations.
- Performing other duties as assigned and/or required by management.
Education and Qualification Requirements
- High School Diploma or comparable combination of equivalent working experience and education;
- Previous cleaning experience is required
- People-focused and committed to service excellence
- Positive team player with the ability to work in a fast-paced environment;
- Ability to multitask under time constraints
- Must be able to pass a criminal background check
- Must be 19 years of age or older
Work Environment Considerations
- This role requires extended period of standing, walking, bending and may lift up to 35 lbs.
- The role requires a flexible schedule that adapts to 24/7 operation, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts.
