At a Glance
- Tasks: Lead the Food & Beverage team and ensure a fantastic guest experience.
- Company: Join Great Canadian Entertainment, a dynamic leader in gaming and hospitality.
- Benefits: Inclusive culture, career growth, and tools to succeed in your role.
- Other info: Flexible hours and opportunities to learn from industry leaders.
- Why this job: Be part of a fun environment where creativity and teamwork thrive.
- Qualifications: Experience in food & beverage and leadership skills are a must.
The predicted salary is between 40500 - 49500 $ per year.
Under the general direction of the Operations Manager(s), this position is responsible for overseeing the day-to-day activities of the Food & Beverage operations at a multi-venue location. Ensures adherence to all policies and procedures, motivates and leads by example, and provides a learning environment while establishing a safe and welcoming work environment for all team members and guests. Delivers performance reviews for direct reports. Actively participates in and shares responsibility for the recruitment and hiring process.
Key Accountabilities
- Oversees the F&B operations on a shift basis of a multi-venue location; assists with the development of performance objectives and delivers performance reviews for direct reports as necessary.
- Schedules and supervises team members; verifies time and attendance; assigns shift work assignments; ensures appropriate coverage while minimizing operating costs.
- Completes shift reports for management and for the next shift; tracks quality and guest issues and reports to management.
- Assists with the screening and selection of new hires; organizes and tracks training progress.
- Assess guest alcohol consumption to determine removal or restriction decisions and delivers message to guest.
- Orders front of house supplies as required; may participate in monthly inventory count.
- Performs front line F&B duties as required (Coffee Cart Server, Bartender, Expediter, Cashier).
- Offers F&B expertise to internal and external customers.
- Liaises and communicates effectively with all appropriate operational departments and team members.
- Develops and cultivates strong working relationships with all stakeholders: guests, management, team members and vendors.
- Ensures compliance with licensing laws, health and safety and other statutory regulations.
- Manages other initiatives as required.
Education And Qualifications
- High School diploma; Post Secondary education in hospitality or suitable combination of education and experience.
- Food & Beverage experience.
- Minimum of 1 year of experience in a leadership or supervisory role.
- POS experience.
- WHMIS an asset.
- Ability to successfully obtain a Gaming License.
- Ability to successfully obtain a Smart Serve Certificate.
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication.
- Computer literacy in MS Office.
Work Environment Considerations
- Regular office, restaurant or casino environment, standing or walking for long periods of time, some exposure to noise, odors, some exposure to verbal abuse, non-traditional work hours.
Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if accommodation is required.
Food & Beverage Supervisor employer: Great Canadian Entertainment
Great Canadian Entertainment is an excellent employer that values teamwork and dedication, offering a dynamic work environment at the racetrack. Employees enjoy competitive benefits, a supportive culture focused on safety and cleanliness, and opportunities for growth within the organization. Join us to be part of a passionate team that plays a vital role in creating memorable racing experiences.
Contact Details:
Great Canadian Entertainment Recruitment Team
