The Supervisor reports to the Restaurant Manager and assists in overseeing the restaurant's daily operations. They supervise team members and play a key role in delivering an exceptional guest experience.
RESPONSIBILITIES:
- Ensure proper service planning based on anticipated guest volume;
- Inspect the dining room to ensure all setups and preparations meet standards;
- Supervise and support staff members;
- Maintain ongoing communication with the kitchen to ensure smooth and efficient service;
- Ensure guest satisfaction during and after service;
- Handle guest complaints when necessary;
- Participate in inventory management;
- Act as the person in charge of the establishment in the absence of the Restaurant Manager.
QUALIFICATIONS:
- 2 to 3 years of experience in a similar role;
- Restaurant management training (an asset);
- Strong customer service skills;
- Leadership and excellent communication skills;
- Self-motivated with a strong sense of initiative;
- Flexible availability;
- Proficiency in Microsoft Office Suite applications.
Head Server - Gaspar French Brewery in Montréal employer: Gray Collection
Gray Collection est un employeur exceptionnel qui valorise le développement professionnel et le bien-être de ses employés. En tant que serveur, vous ferez partie d'une équipe dynamique dans un environnement de luxe, où la convivialité et l'excellence du service sont au cœur de notre culture. Profitez d'opportunités de croissance, d'une ambiance collaborative et d'avantages uniques liés à notre emplacement prestigieux.
