Manage inventory, procurement, and customer support onsite for Grainger's oil and gas client on a 7-days-on, 7-days-off FIFO schedule.
As a Sales & Service Representative, you will deliver Integrated Customer Solutions across Managed Stores, KeepStock, Managed MRO, and Integrated Supply programs. You will maintain materials, fulfill orders, resolve issues, and support customer satisfaction. The role requires customer service experience, computer proficiency, and strong communication.
Key Responsibilities:
- Deliver Integrated Customer Solutions across assigned customer programs
- Manage inventory, forecasting, replenishment, and asset activities
- Execute transactions, procurement, and order fulfillment accurately
- Build customer relationships and resolve complex service issues
- Maintain compliance with customer, Grainger, and regulatory safety standards
Requirements:
- High School Diploma or GED required
- One or more years of customer service experience required
- Knowledge of dangerous goods and WHMIS regulations required
- Strong communication, problem-solving, and organizational skills
- Ability to lift up to 50 pounds unassisted
Support Grainger's customer solutions through inventory accuracy, responsive service, procurement execution, and safe onsite operations.
FIFO Sales Service Representative employer: Grainger
At Grainger, we pride ourselves on being a Great Place to Work-Certified company that fosters a welcoming and engaging culture for our team members. Located in Saint-Laurent, Quebec, our hybrid work environment allows you to balance your professional and personal life while enjoying comprehensive benefits, including medical coverage, paid time off, and opportunities for professional growth. Join us as we continue to lead the industry and make a meaningful impact for over 4.5 million customers worldwide.
