Serve Grainger customers through branch operations and onsite account service, using product knowledge, organization, and strong communication skills.
As a Field Operations Associate, you will support both KeepStock and Branch functions in a particular market. You will work onsite at a Grainger Canada branch and travel to customer accounts. The work combines customer service, sales activity, inventory support, order entry, and product handling.
Key Responsibilities:
- Serve customers at branches and customer sites
- Select products, enter orders, and process transactions
- Pick, load, stock, and replenish products safely
- Scan inventory and maintain accurate customer quantities
- Resolve problems and document customer procedures
Requirements:
- High School Diploma or GED
- One or more years in retail, selling, or customer service
- Valid provincial driver's license required upon hire
- Ability to operate powered industrial equipment and forklifts safely
- Excellent verbal and written communication skills
Bring customer service, product knowledge, inventory accuracy, and safe operations to Grainger's hybrid branch and field work.
Field Operations Customer Service Associate in Victoria employer: Grainger Canada
Grainger Canada is an exceptional employer that values collaboration and innovation, providing a dynamic work environment where bilingual professionals can thrive. With a strong focus on employee growth, we offer comprehensive training programs and opportunities for advancement, all while fostering a culture of inclusivity and teamwork. Located in a vibrant community, our team enjoys the unique advantage of working in a fast-paced industry that prioritizes customer satisfaction and product excellence.